Privacy

Silver Rose respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online platforms.

By accessing or using our platforms, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect certain information from you when you register for an account, browse our site, and purchase products. This may include:

a. Personal Information

• Full name
• Email address
• University affiliation (name of university, student ID, major/department)
• Shipping/billing address
• Phone number (optional)

b. Technical Information

• IP address
• Device type and browser
• Usage data (e.g., pages viewed, time on site, referring URLs)

Note: We do not store or process your credit card or payment information. All payment transactions are securely handled by third-party payment processors compliant with PCI-DSS standards.

 

2. How We Use Your Information

We use your information to:

• Fulfill and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve and personalize your experience on the Platform
• Communicate reminders for ordering
• Ensure compliance with university-specific partnerships or offers

 

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share information with trusted third parties in the following situations:

• Service Providers: For shipping, analytics, and communications 
• University Partners: Where applicable, we may verify student status with participating universities or student programs
• Legal Obligations: If required by law or to protect our rights or users

All third parties are required to maintain the confidentiality and security of your data.

 

4. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill your orders, comply with our legal obligations, resolve disputes, or enforce our agreements.

 

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your data (subject to legal or transactional limitations)
• Opt out of marketing communications at any time
• Request a copy of your stored personal data

To exercise any of these rights, please contact us at [email protected]

 

6. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

Our services are intended for university students and are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Platform after changes are posted signifies your acceptance of the updated terms.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Silver Rose Graduations
Email: [email protected]

Address: 8/43 Sandgate Road Albion 4010